AI challenge

Replace several existing tools with one smart custom workflow

Sometimes the problem isn't too little software, but too much. Employees jump between tools, copy information and keep track of how it all fits together themselves. Then one targeted custom workflow can be simpler than yet another SaaS subscription.

Does this sound familiar?

This question often arises after a process has been extended bit by bit with new tools over the years.

  1. Employees work in many systems for one task

    The process keeps jumping between SaaS tools, spreadsheets, email and internal software.

  2. Information is entered twice

    The same data is kept or copied in several places.

  3. Nobody has an overview of the whole flow

    Each tool solves one part, but the employee manually keeps it all together.

  4. Another new tool doesn't feel like the solution

    The pile of software has by now become part of the problem itself.

Where do you want to be?

You want to simplify the process without blindly rebuilding all existing systems.

One clear workflow

Users no longer have to stitch different tools and intermediate steps together themselves.

Automation where it helps

Manual copying, checking and routing is removed as much as possible.

Keep what works well

Systems that add value can stay part of the new flow through integrations.

Why does this happen?

Separate tools each optimise their own part of the process. As a result, the complexity often arises precisely between those tools.

See how we approach this

Integration is missing

Data and status have to be moved by hand from one system to another.

The process has adapted to the software

Employees follow extra steps because separate tools don't fit together well.

Otherwise AI becomes yet another tool

A standalone chatbot on top of the existing pile doesn't reduce fragmentation.

Why 9to5 for this?

We don't replace standard SaaS with custom software by default. Because we both build software and connect systems, we can choose per part what is technically and commercially wise.

View cases

Build and integrate

A good existing system doesn't need to be rebuilt.

The process leads

The new flow is designed around how the work ideally runs.

AI only where it fits

Smart interpretation is combined with regular automation and integrations.

What else fits your situation?