AI challenge

Have an internal AI assistant developed

An internal assistant only becomes truly useful when it knows your context, can find sources and only shows information a user is allowed to see. We build the technology behind that experience.

Does this sound familiar?

The need is usually clear when a lot of valuable knowledge does exist, but is hard to find or scattered.

  1. Employees keep searching for the same information

    Answers are spread across documents, systems and colleagues.

  2. A general chatbot doesn't know your context

    Good answers require access to organisation-specific information.

  3. Sources change regularly

    The solution has to work with current knowledge without baking everything into a model.

  4. Not everyone may see everything

    Roles, teams or clients have different access rights.

Where do you want to be?

Employees should get to the right information faster without creating a new knowledge problem with unreliable answers.

Answers based on your own sources

The assistant uses relevant internal documents, data and knowledge.

Sources stay verifiable

Users can see where important information comes from.

Access follows existing permissions

The assistant doesn't reveal information the user normally isn't allowed to see.

Why does this happen?

An internal AI assistant is mainly an information and integration challenge around a language model.

See how we approach this

Knowledge is scattered

Documents, databases and other systems each have their own structure.

A model doesn't know what is true

Without good retrieval and source selection, convincing-sounding nonsense can appear.

Permissions have to carry through

Central access to knowledge must not bypass existing security boundaries.

Why 9to5 for this?

The chat window is the easy part. Whether employees can rely on the assistant depends on how data, permissions, retrieval and AI are connected.

View cases

Your own data as part of the design

We start with the sources and users, not with an arbitrary model.

Integrations are part of it

The assistant can connect to existing software instead of becoming a new information silo.

Reliability over magic

Sources, uncertainty and limits may stay visible to the user.

What else fits your situation?