AI challenge

Make your own documents, data and knowledge usable for AI

A language model doesn't know your organisation by itself. If AI has to work with your own documents, product data or internal knowledge, that information has to be made available at the right moment and with the right permissions.

Does this sound familiar?

This question arises when general AI works well, but business-specific context is missing.

  1. Knowledge is spread across many sources

    Documents, databases and other systems each hold part of the context.

  2. Copying into a prompt doesn't scale

    Adding information by hand works for a demo, but not for structural use.

  3. Information changes regularly

    A static dataset quickly becomes outdated.

  4. Not all knowledge is for everyone

    Access rules from existing systems have to be preserved.

Where do you want to be?

You want to give AI access to relevant information of your own without putting everything into one uncontrollable data bin.

Relevant information at the right moment

The AI only gets the context needed for the current task.

Sources stay traceable

Important output can be traced back to the underlying information.

Permissions and freshness stay intact

Users only see what they are allowed to see, and changes in sources can carry through into the solution.

Why does this happen?

"Giving our own data to AI" sounds like one technical step, but usually consists of selection, retrieval, permissions and quality control.

See how we approach this

More context is not automatically better

A model actually gives worse answers when too much irrelevant information is included.

Sources have different structures

A PDF, a relational database and a ticketing system each call for a different approach.

Data permissions don't disappear with AI

Retrieval has to respect the same access that applies elsewhere in the organisation.

Why 9to5 for this?

The quality of an AI solution is often determined more by the context you provide than by the newest model. That's why we treat retrieval and data integration as fully-fledged engineering.

View cases

Source and use case belong together

We don't just index everything because we can.

Existing permissions stay in charge

AI must not become a way around the access model.

No unnecessary platform layer

We only choose technical components the real problem requires.

What else fits your situation?